✅ Terms and Conditions
1. Introduction:
Welcome to ESES Roofing. By accessing and using our website (https://www.esesroofing.com), you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.
2. Products and Pricing:
All prices displayed on the website are inclusive of applicable taxes unless stated otherwise.
Prices are subject to change without prior notice.
3. Orders and Payments:
Orders are confirmed only upon successful payment.
We accept payments through secure and verified payment gateways.
Incomplete or failed transactions will not be processed.
4. Cancellations:
Orders cannot be canceled once they are processed or shipped.
For cancellation requests, contact us at esesengineering@gmail.com within 24 hours of placing the order.
5. Limitation of Liability:
We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or website.
6. Governing Law:
These Terms and Conditions are governed by and interpreted in accordance with the laws of India.
In the event of any disputes arising from the use of our website or services, the jurisdiction will be the courts of [India].
✅ Privacy Policy
1. Information We Collect:
Personal Information: Name, email, phone number, and address when you place an order or sign up for updates.
Payment Information: We collect payment details through secure gateways.
Website Usage Data: We may use cookies and tracking tools to enhance your browsing experience.
2. How We Use Your Information:
To process and fulfill your orders.
To provide customer support and respond to inquiries.
To send promotional offers and product updates (with your consent).
3. Data Protection:
We implement security measures to protect your personal information.
We do not sell, rent, or trade your information to third parties.
4. Cookies:
Our website uses cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings.
✅ Return and Refund Policy
1. Return Eligibility:
We accept returns only for defective or damaged products.
To be eligible for a return, the product must be unused and in its original packaging.
2. Return Process:
We have 7 days return policy at esesengineering
Include order details and photos of the damaged product.
- Damaged and defective products replacement/Exchange will be delivered with in 5-7 business days.
3. Refund Policy:
Refunds are processed within 7-10 business days after we receive and inspect the returned product.
Refunds will be credited to the original payment method within 12-30 Business days.
4. Non-Returnable Items:
Custom-made or special-order roofing products are not eligible for return or refund.
✅ Shipping Policy
1. Shipping Coverage:
We ship our trussless roofing products across India.
For international shipping inquiries, contact us directly.
2. Delivery Time:
Standard delivery time is 7-15 business days, depending on the location.
Delays due to unforeseen circumstances (weather, transportation issues) may occur.
3. Shipping Charges:
Shipping charges are calculated based on the order size and delivery location.
You will see the final shipping cost at checkout.
4. Tracking Orders:
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through the “Track Your Order” section on our website
CONTACT US –
Email – esesengineering@gmail.com
Phone number – 9595707999
Address – 1, 1, HOUSE OF SHINTO THOMAS, BALLARSHAH VIVEKANAND WARD, Ballarpur, Maharashtra, India.
Pincode – 442701